INC Hotels Group - Customer Satisfaction
The art of hospitality in Parma...
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CUSTOMER SATISFACTION

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Rank from 5 to 1 or from very good to very poor

Help with booking: 5 4 3 2 1

Help with check-in:		 5 4 3 2 1

Courtesy of reception staff:		 5 4 3 2 1

Appearance of hall:		 5 4 3 2 1

Cleanliness of hall:		 5 4 3 2 1
Appearance of room: 5 4 3 2 1

Cleanliness of room:		 5 4 3 2 1

Cleanliness of bathroom:		 5 4 3 2 1

Comfort of bed:		 5 4 3 2 1

Quality of sleep:		 5 4 3 2 1

Room service:		 5 4 3 2 1
Appearance of restaurant: 5 4 3 2 1

Cleanliness of restaurant:		 5 4 3 2 1

Courtesy of restaurant staff:		 5 4 3 2 1

Variety of dishes offered:		 5 4 3 2 1

Quality of dishes offered:		 5 4 3 2 1
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